Page 157 - 04-Patient Safety

545 
คู่มือหลักสูตรความปลอดภัยของผู้ป่วยขององค์การอนามัยโลก: ฉบับสหวิชาชีพ (ฉบับภาษาไทย) เล่ม 4
centred care to empower patients and assist providers. Research
in Action. 2002, issue 5, (http://www.ahrq.gov/qual/ptcareria.pdf;
accessed 21 February 2011).
Leape et al. Transforming healthcare: a safety imperative. Quality&
Safety in Health Care, 2009, 18:424-428.
Medical errors
Talking about harmful medical errors with patients. Seattle, University
of Washington School of Medicine (http://www.ihi.org/IHI/Topics/
PatientCenteredCare/PatientCenteredCareGeneral/Tools/Talkingabout
HarmfulMedicalErrorswithPatients.htm; accessed 21 February 2011).
Open disclosure
Open disclosure education and organizational support package. Open
Disclosure Project 2002-2003, Australian Council for Safety and
Quality in HealthCare (http://www.safetyandquality.gov.au/internet/
safety/publishing.nsf/Content/F5F0F61AB647786CCA25775B0021
F555/$File/OD-LiteratureReview.pdf; accessed 21 February 2011).
Open Disclosure. Australian Commission for Safety and Quality,
2 December 2010
(http://www.health.gov.au/internet/safety/publishing.nsf/Content/
PriorityProgram-02; accessed 21 February 2011).
Open disclosure guidelines. Sydney, New South Wales, Australia,
Department of Health, May 2007
(http://www.health.nsw.gov.au/policies/gl/2007/pdf/GL2007_007.pdf;
accessed 21 February 2011).